Anastoto Terms and Conditions – Platform Usage Guide

In this Terms and Conditions document, the following words carry the meanings as defined below unless the context requires otherwise:

• "anastoto" or "Platform" refers to the anastoto.net website and all related services, including the official mobile app.
• "User" or "You" refers to any individual who registers, accesses, or uses the anastoto platform.
• "Account" refers to a registered user account created through the official registration process on the anastoto platform.
• "Balance" refers to the total funds available in a user's account at any given time, including real money and bonus credits.
• "Bonus" refers to any credits, free spins, cashback, or other incentives granted by anastoto to users.
• "Wagering Round" (Wagering Requirement) refers to the number of times a bonus must be wagered before a withdrawal is permitted.

Use of the singular includes the plural and vice versa, depending on context. Section headings are for reference purposes only and do not affect the interpretation of the content.

To register an account with anastoto, you must meet all of the following eligibility requirements at the time of registration and throughout the duration of your account:

• At least 18 years of age at the time of registration.
• Providing accurate, complete, and up-to-date personal information including your full name, date of birth, phone number, and active email address.
• Does not hold any other anastoto account that is active or has been terminated due to a terms violation.
• Not currently on any self-exclusion list previously submitted to anastoto.

Anastoto reserves the right to request identity verification documents at any time as part of the KYC (Know Your Customer) process. Documents that may be requested include identification cards, bank statements, or other relevant documents. Identity verification is a security measure that protects both you and the platform from misuse.

Each user is only permitted to hold one active account. If more than one account is detected for the same individual, anastoto reserves the right to merge or terminate those accounts and withhold any associated balances while an investigation is carried out.

Anastoto provides a range of secure payment methods for the convenience of users in Malaysia, including FPX, online bank transfers, Touch 'n Go eWallet, and GrabPay. All financial transactions are processed through systems protected by 256-bit SSL encryption.

Deposit-Related:

• All deposits must use a valid payment method registered in the name of the account holder. anastoto does not accept payments from third parties.
• Deposits are credited to your account shortly after transaction confirmation is received from the payment processor.
• Minimum and maximum deposit limits are set according to the selected payment method and are displayed during the deposit process.

Withdrawal-Related:

• Withdrawals may only be made to the same payment method used for the original deposit or to a method that has been verified in the user's name.
• Withdrawals will be processed within the stipulated business days once all verification requirements have been met.
• Anastoto reserves the right to request additional verification before processing withdrawals that exceed a certain amount as a security measure.
• Any withdrawal involving a bonus balance must first satisfy the applicable wagering requirements.

Anastoto offers a variety of promotions and bonuses from time to time to reward loyal users and welcome new members. All promotions are subject to the specific terms stated alongside each offer.

• Wagering Requirements — Each bonus carries a wagering requirement that must be met before withdrawal of funds derived from that bonus is permitted. The wagering turnover ratio is clearly stated in the terms of each promotion.
• Validity Period — Bonuses have a limited validity period. Unused bonuses or unmet wagering requirements within the specified timeframe will automatically expire and be forfeited.
• One Promotion at a Time — Unless otherwise stated, promotions cannot be combined. Only one active promotion is allowed at any one time.
• Wagering Limit While Bonus Is Active — While a bonus is active, the maximum bet per round or wager may be limited. Breaching this limit may result in the bonus being voided.

Anastoto reserves the right to modify, suspend, or withdraw any promotion at any time without prior notice if circumstances warrant such action, including the detection of promotion abuse.

All games available on the anastoto platform operate according to the rules set by their respective game providers. Providers are independent third parties that supply game software and content to anastoto.

Each game displays relevant information including the Return to Player (RTP) percentage, minimum and maximum betting limits, and game-specific rules. Users are encouraged to understand the game rules before placing real-money bets.

Game outcomes are determined by a Random Number Generator (RNG) that has been independently verified and audited to ensure fairness. For Live Casino games, outcomes are determined by the physical actions of a real dealer broadcast in real time.

Anastoto is not responsible for any technical disruptions that occur on the game provider's end. If a game is interrupted mid-session, anastoto will endeavour to resolve the situation based on available server records.

You are solely responsible for maintaining the security of your account login details. This includes keeping your password confidential, not sharing your account information with anyone, and ensuring that the devices you use are secure.

If you suspect your account has been accessed without authorization, contact the anastoto support team immediately so protective measures can be taken. You are advised to change your password regularly and enable two-factor authentication for an added layer of security.

The collection, storage, and use of users' personal data is managed in accordance with Privacy Policy anastoto which forms part of this agreement. Please read that document to understand your rights regarding personal data.

Using the anastoto platform for unlawful purposes or in ways that harm other users is strictly prohibited. The following activities will result in immediate account termination:

• Registering an account using false personal information or another person's identity.
• Opening more than one account or assisting others in opening additional accounts for the purpose of obtaining multiple bonuses.
• Using automated software, bots, scripts, or any external tools that provide an unfair advantage in games.
• Exploiting any technical errors, bugs, or system vulnerabilities for personal gain.
• Involvement in money laundering or suspicious financial activity through the platform.
• Selling, transferring, or lending an account to another party.
• Abusing promotions through methods not intended by anastoto.

Anastoto employs an active monitoring system to detect suspicious activity. Any account suspected of involvement in prohibited activities will be suspended while an investigation is conducted, and the account balance may be held until the investigation is complete.

Termination at User Request: You may close your anastoto account at any time by contacting our support team. Prior to closure, any remaining real money balance will be processed for withdrawal once all conditions have been met.

Termination by anastoto: anastoto reserves the right to suspend or terminate a user's account without prior notice if:

• A breach of any terms stated in this document has occurred.
• An investigation into suspicious activity involving the account is currently underway.
• Requests from authorized regulatory authorities are accepted.
• The account has been inactive for an extended period in accordance with anastoto's internal policy.

In the event of termination due to a breach of terms, anastoto reserves the right to forfeit any bonus balances and winnings obtained through activities that violated those terms.

The anastoto platform is provided on an "as is" basis. While we strive to ensure uninterrupted operation, anastoto does not guarantee that the service will always be available, error-free, or continuously uninterrupted.

Anastoto shall not be liable for any losses arising from technical disruptions, internet disconnections on the user's end, or processing delays caused by third parties such as banks or payment processors.

In no event shall anastoto's liability to a user exceed the total funds deposited by that user in the thirty (30) days preceding the claim.

Anastoto is committed to responsible gaming. We believe that online entertainment should remain a fun and controlled activity, not a source of financial or emotional stress.

Our platform provides self-control tools that you can activate at any time through your account settings:

• Deposit Limit — Set daily, weekly, or monthly deposit limits to manage your spending.
• Play Time Limit — Receive a reminder when you have been playing for the duration you set yourself.
• Temporary Break — Suspend access to your account for a period of 24 hours, 7 days, or 30 days.
• Self-Exclusion — The option to permanently block access to your account if you choose to stop playing entirely.

For more information on support resources and responsible gaming guidance, please visit the Responsible Gaming us.

Anastoto reserves the right to modify, add, or remove any section of these Terms and Conditions at any time. Amendments take effect immediately upon publication on the anastoto website.

Users will be notified of significant changes via in-app notifications or email to their registered address. Continued use of the anastoto platform after amendments are published constitutes acceptance of the revised terms.

We encourage users to review this page from time to time to ensure you are always aware of the latest terms governing the use of the anastoto platform.

These Terms and Conditions are interpreted and governed in accordance with applicable laws and regulations. Any dispute arising from the use of the anastoto platform shall first be resolved through good-faith discussion between the user and anastoto.

If any provision in these Terms and Conditions is found to be invalid, unenforceable, or contrary to applicable law, that provision shall be reinterpreted to the extent necessary to make it valid and enforceable, while all other provisions remain in full force and effect.

For any enquiries regarding these Terms and Conditions, you may contact the anastoto support team through the channels provided within the platform or our official app.